Shipping Policy - Thread Urban Shop

At Thread Urban Shop, we aim to provide a smooth and reliable shipping experience for our customers worldwide.

Order Processing
All orders are processed within 1 to 3 business days after confirmation. Orders are not processed on weekends or public holidays.

Order Confirmation
Once your order is placed, you will receive a confirmation message or email with your order details. Please ensure that your shipping information is accurate to avoid delays.

Shipping Charges
Shipping charges, if applicable, will be clearly communicated at the time of order placement. Any additional charges will be informed before order confirmation.

Cash on Delivery
We offer Cash on Delivery (COD) as our only payment method. Please ensure that someone is available to receive and pay for the order at the time of delivery.

Order Tracking
When available, tracking details will be shared with you once your order has been dispatched so you can monitor its progress.

Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 3 days of receiving the product or expected delivery date so we can assist you.

Incorrect Address
Thread Urban Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.

Failed Deliveries
If a delivery attempt is unsuccessful due to customer unavailability or refusal to accept the order, the order may be canceled or returned.